At Gypco Interiors and Electricals, we strive to provide quality gypsum products and accessories to our valued customers. If you are not completely satisfied with your purchase, our refund policy outlines how we can assist you. Please review the terms below.
1. Eligibility for Refund
- Items must be returned within 3 days of purchase to be eligible for a refund.
- Products must be in original, unused, and unopened condition with all packaging, labels, and accessories intact.
- Proof of purchase, such as a receipt or invoice, is required.
2. Non-Refundable Items
- Customized, cut-to-size, or specially ordered products are not eligible for refunds unless defective.
- Products that have been used, altered, or damaged after purchase are not eligible for a refund.
- Clearance or discounted items are final sale and are non-refundable.
3. Defective or Damaged Products
- If you receive a defective or damaged product, please notify us within 48 hours of delivery.
- We will either replace the item or provide a refund after verifying the defect or damage.
- Photos of the damaged or defective product may be required for processing.
4. Refund Process
- To initiate a refund, contact our customer service team at 0700407300/0708067886.
- Approved refunds will be processed within 3 days after receiving and inspecting the returned item.
- Refunds will be issued to the original payment method or as store credit, based on customer preference.
5. Shipping and Return Costs
- Customers are responsible for shipping costs when returning non-defective products.
6. In-Store and Online Purchases
- This policy applies to both in-store and online purchases.
- For online returns, please allow additional time for transit and inspection.
We are committed to ensuring your satisfaction. For further questions or assistance with a return or refund, please reach out to our customer service team.