Shipping Policy for Gypco Interiors and Electricals
At Gypco Interiors and Electricals, we are dedicated to providing our customers with timely and efficient shipping of our gypsum products and accessories. Below is our shipping policy outlining the details of our shipping processes, options, and related information.
1. Shipping Locations
- We currently ship to all over Kenya.
2. Processing Time
- Orders are processed immediately after payment confirmation.
- During peak seasons or promotional events, processing times may be longer. We will communicate any delays via email.
3. Shipping Methods
- We offer various shipping options, including standard and expedited shipping. Available options will be presented at checkout.
- Shipping carriers may include [insert carriers, e.g., UPS, FedEx, DHL].
4. Shipping Rates
- Shipping rates are calculated based on the weight, dimensions, and destination of the order.
- Free shipping may be offered on orders over a certain amount and region, which will be communicated on request.
5. Order Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s progress.
6. Delivery Issues
- If your order does not arrive within the expected timeframe, please contact our customer service team at 0700407300/0708067886. We will assist you in resolving the issue.
7. Damaged or Lost Shipments
- If your shipment arrives damaged or is lost in transit, please notify us within 48 hours of receiving the package or the expected delivery date.
- We will work with the shipping carrier to resolve the issue and may require documentation (such as photos of the damaged product).
8. Changes to Shipping Information
- If you need to change your shipping address after placing an order, please contact us immediately. We cannot guarantee changes once the order has been processed.
For any questions regarding shipping, please reach out to our customer service team. Thank you for choosing Gypco Interiors and Electricals!